Vimodrone, October 2018 – MyCare 6 is the innovative warranty extension program proposed by Ing. Enea Mattei, through its network of authorized distributors and workshops, to all customers who buy a new compressor. The plan focuses on the great reliability of the rotary vane technology, signed by Mattei.
With MyCare 6 the warranty is extended to six years on all the components of the Mattei compressor (except those subject to wear) from the pumping unit to the engine, from the electronics to the canopy, to the pipes and fittings.
The MyCare 6 programme is completely free and customers have up to 90 days from the installation date to join, either through the distributor or directly with Mattei. The only requirement is to sign a scheduled maintenance contract, which allows the customer to be completely reassured having had the necessary periodical checks to keep the machines efficient and in perfect working order, thanks to the professionalism of the Mattei assistance network technicians and the use of original spare parts.
“With MyCare 6 the Mattei customer benefits from an excellent, no-cost opportunity” explains Silvia Barone, Mattei’s Marketing Manager. “They can actually enjoy six years peace of mind, free of charge. In case of a problem with one of the components on the compressor, the authorised service network gets straight to work on replacing it. No costs are due, not even call-out or labour charges. Mattei and the network cover everything and this commitment speaks volumes about the reliability. Reliability, which has always been associated with our compressors, thanks to the continuous investment into product research and development, the use of high-quality components and materials, and keeping up with the latest industrial trends”.
There are many advantages offered by MyCare 6 for the six years after the purchase: no maintenance thought, entrusted only to certified service centers; machines in perfect working order, without running the risk of damaging machine stops; reduction of management costs, thanks to the efficiency of the plant, and maintenance costs under control, defined annually in the contract.